116phsky Privacy Policy —
We Keep Your Data Safe

1. About This Privacy Policy

This Privacy Policy describes how 116phsky ("we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals who visit or use our platform at 116phsky.net. It applies to all members, registered users, and visitors of 116phsky regardless of how they access the platform — through a web browser, mobile device, or any other interface.

116phsky operates primarily for users based in the Philippines and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the policies of the National Privacy Commission (NPC). By creating an account or using 116phsky, you acknowledge that you have read and understood this Privacy Policy.

This policy should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with 116phsky.

2. Personal Data We Collect

116phsky collects different types of personal information depending on how you interact with our platform. Here's a breakdown:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued IDs (e.g., PhilSys, passport, LTO driver's licence)
• Selfies or facial images taken during the verification process
• Proof of address documents (e.g., utility bill, bank statement)
• Source of funds declarations where required by compliance guidelines

2.3 Financial Data

• GCash or Maya mobile number linked to your payment method
• Bank account details used for deposits or withdrawals
• Transaction history including deposit amounts, withdrawal requests, and bet records
• Card details (last four digits and issuing bank only — full card numbers are never stored by 116phsky)

2.4 Technical & Usage Data

• IP address, device type, and operating system
• Browser type and version
• Pages visited, time spent, and actions taken on the platform
• Login timestamps and session duration
• Geolocation data (city/region level, not precise GPS)

3. How We Collect Your Data

116phsky collects personal data through several channels:

• Directly from you — when you register, complete your profile, upload KYC documents, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically — when you browse or interact with the 116phsky platform, our servers and analytics tools collect technical and behavioural data described in Section 2.4.
• From payment providers — when you transact via GCash, Maya, or a Philippine bank, those services may share transactional confirmation data with 116phsky to reconcile payments.
• From identity verification partners — 116phsky may use regulated third-party KYC services to verify government-issued IDs. These partners operate under their own privacy policies and strict data sharing agreements with 116phsky.
• From cookies and similar technologies — as described in Section 7 below.

4. Why We Use Your Personal Data

116phsky uses your personal data for the following purposes:

• Account management — creating, maintaining, and securing your 116phsky account.
• Identity verification — confirming you meet eligibility requirements (age, residency, KYC).
• Transaction processing — facilitating deposits, withdrawals, bonus credits, and bet settlements accurately and securely.
• Compliance — meeting anti-money laundering (AML), counter-terrorism financing (CTF), and other legal obligations applicable to 116phsky.
• Fraud prevention and security — detecting and preventing unauthorised account access, bonus abuse, collusion, and other prohibited activity.
• Customer support — resolving inquiries, complaints, and disputes efficiently.
• Platform improvement — analysing usage patterns to make 116phsky faster, more reliable, and more enjoyable for all players.
• Marketing communications — sending you relevant promotions, bonus offers, and platform updates (only where you have given consent, and always with a clear opt-out).
• Responsible gaming — monitoring for signs of problem gambling and administering player protection tools.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 116phsky processes your personal data under the following legal bases:

• Contractual necessity — most processing is required to fulfil your agreement with 116phsky (account operation, payments, bet settlement).
• Legal obligation — KYC, AML, and regulatory reporting obligations require us to collect and retain certain data.
• Legitimate interest — fraud detection, platform security, and responsible gaming monitoring are conducted based on 116phsky's legitimate interest in protecting players and the platform's integrity.
• Consent — marketing communications and certain analytics are processed only where you have provided clear consent.

6. Who We Share Your Data With

116phsky does not sell your personal data. We share your information only in the following limited circumstances:

• Payment processors — GCash, Maya, GrabPay, InstaPay/PESONet, and card networks receive the minimum data required to process your transactions.
• KYC and identity verification providers — regulated partners that verify government IDs and screen against sanctions lists on our behalf.
• Technology and infrastructure providers — cloud hosting, platform software, and security vendors operating under strict data processing agreements with 116phsky.
• Regulatory and law enforcement authorities — when 116phsky is legally required to disclose information, such as in response to a court order, subpoena, or regulatory request from the National Privacy Commission or gaming authorities.
• Fraud prevention networks — aggregated or anonymised signals may be shared with industry fraud databases to protect all players.

Every third-party service provider that handles personal data on behalf of 116phsky is bound by a data processing agreement requiring them to maintain confidentiality and use your data only for the purposes specified by 116phsky.

7. Cookies & Tracking Technologies

116phsky uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here's what we use and why:

• Essential cookies — required for core platform functionality such as keeping you logged in, remembering your bet slip, and maintaining session security. These cannot be disabled without breaking the platform.
• Performance cookies — anonymous analytics data that helps 116phsky understand which pages are most used, where players encounter issues, and how fast the platform loads in different regions of the Philippines.
• Functional cookies — remember your language preference, odds format choice (decimal/fractional/American), and other personalisation settings.
• Security cookies — used to detect suspicious login attempts and protect against cross-site request forgery (CSRF) attacks.

116phsky does not use third-party advertising cookies or allow ad networks to drop tracking pixels on the platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect platform functionality.

8. How Long We Keep Your Data

116phsky retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

• Active account data — retained for the lifetime of your account plus five (5) years after closure, as required under Philippine AML regulations.
• KYC documents — retained for a minimum of five (5) years from the date of your last transaction, in line with regulatory requirements.
• Transaction records — retained for five (5) years from the transaction date.
• Support communications — retained for two (2) years after the resolution of the inquiry, unless related to an ongoing dispute or regulatory matter.
• Technical/session logs — retained for twelve (12) months for security and fraud investigation purposes, then deleted or anonymised.
• Marketing consent records — retained for three (3) years from the date of consent, or until you withdraw consent, whichever is earlier.

After the applicable retention period, 116phsky securely destroys or anonymises personal data so it can no longer be linked to an individual.

9. How We Secure Your Data

116phsky takes data security seriously and applies multiple layers of protection:

• TLS/SSL encryption on all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Role-based access controls — only authorised 116phsky staff with a legitimate need can access personal data, and all access is logged and audited.
• Regular penetration testing by independent security professionals to identify and remediate vulnerabilities.
• Real-time intrusion detection systems that monitor for unusual access patterns and alert our security team immediately.
• Two-factor authentication available for all player accounts and mandatory for administrative access.

Despite these measures, no online system is 100% immune to all threats. If 116phsky becomes aware of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes required by law.

10. Your Data Rights

Under the Data Privacy Act of 2012, every Filipino data subject has the following rights. 116phsky makes it straightforward to exercise all of them.

11. Children's Privacy

116phsky is strictly for adults aged 21 and over. We do not knowingly collect or process personal data of individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close that account, delete all associated data, and where applicable, report the incident in line with our regulatory obligations.

Parents and guardians who believe a minor may have accessed 116phsky using their details should contact our support team immediately so we can take prompt corrective action.

12. International Data Transfers

116phsky primarily operates within the Philippines. However, some of our technology and service providers — including cloud hosting and KYC platforms — may be based in other countries. Where personal data is transferred outside of the Philippines, 116phsky ensures that appropriate safeguards are in place, including:

• Data processing agreements that require the recipient to maintain data protection standards equivalent to Philippine law.
• Standard contractual clauses approved under applicable international data protection frameworks.
• Transfers only to jurisdictions that the NPC has determined provide adequate protection for personal data.

No personal data is transferred to a jurisdiction unless 116phsky is satisfied that it will receive adequate protection.

13. Updates to This Privacy Policy

116phsky reviews and updates this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or the feedback we receive from players. The "Last Updated" date at the top of this page always reflects when the most recent version came into effect.

When we make material changes — meaning changes that significantly affect how your data is used or your rights under this policy — 116phsky will notify registered members by email and/or an in-platform notification at least seven (7) calendar days before the updated policy takes effect.

Continuing to use 116phsky after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any update, you may close your account and withdraw your remaining balance before the changes take effect.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 116phsky holds about you, please reach out to us through any of the following channels:

• Data Protection Officer Email: dpo@116phsky.net
• General Support Email: support@116phsky.net
• Live Chat: Available on 116phsky after logging in — available 24/7
• FAQ: Visit our FAQ page for answers to common privacy questions

We aim to respond to all privacy-related inquiries within 15 business days. For urgent concerns — such as suspected unauthorised access to your account — please use live chat for the fastest response.